HSC has launched new online dealer account reports to provide a 24/7 transparent service for partners.
Bob Sweetlove, business manager at HSC, commented on the initiative: "We know our dealer partners will be pleased with the added freedom and transparency they now get with these new HSC reports. Our aim is to make selling mobile easy, and these reports take us another step along that path. Our dealers can obtain more basic account information for themselves, while freeing up our admin and account management teams to add more value and tackle more complex dealer issues."
Putting power and control in the hands of HSC's dealers, self service is a key feature of the new reports, and is the direction that Sweetlove is taking HSC. He explained: "We are committed to moving to single point of entry, whereby the dealer is more in control of the accuracy of data, all the way up the line.
"Why ring us and ask one of our operators to record data and perform a function for you, potentially introducing another layer of human error? It's quicker and slicker to go online and start the transaction yourself, then control it through checking progress on stock orders from our web store and admin transactions on our support centre."
Offer award winning business VoIP to your customers from Voicenet Solutions, leading providers in Hosted VoIP
and IP Telephony
applications and solutions.
www.voicenet-solutions.com