The UK is now one of the top five global hot spots for communication fraud - including telephone hacking - which is estimated to be running at up to $80 billion worldwide.

Intrinsic Technology has appointed two Business Development Managers, Ian Wynn and Billy Haining.

Wynn is to head up Intrinsic's new Carrier Services division and develop the business stream. Prior to his appointment he was Carrier Services Consultant with Calyx, and previously worked for ICL, Computacenter and Nexteria One.

Call recording functionality is driving sales of a new range of Jabra headsets from GN Netcom, the sweet spot being touch screen technology.

Distributors Nimans and Rocom say the ability to record conversations from a touch screen interface is fuelling demand for the Jabra GO 6400 and PRO 9400 series.

BT Wholesale has confirmed the 148 exchanges that will bring its Wholesale Broadband Connect (WBC) service to more than 16 million UK homes & businesses by winter 2010.

Over 150 delegates descended on London's May Fair hotel to hear Mitel's directors reaffirm their commitment to a software-centric future.

The Mitel Directors Briefing provided partners with a strategic update on the vendor's direction and product portfolio, while rugby legend Gareth Edwards joined the Mitel staff and channels for drinks, dinner and photos.

Tbp Electronics Belgium and Alcatel-Lucent marked the delivery of Alcatel-Lucent's 200 millionth DSL line with a special golden board, presented to Jürgen Lison, VP of Alcatel-Lucent's fixed access activities. The 200 millionth DSL line is destined for Telefónica.

Opal has appointed Graham Bunting as Head of Distribution, responsible for both dealers and distributors.

The appointment signals Opal's intention to bolster its channel proposition and grow its next generation portfolio within the market.

FD Wholesale is offering channel partners a SDSL alternative using Annex-M. According to Carl Thomas, Wholesale Manager at Fluidata, using Annex-M presents new opportunities for the channel to reduce the cost base of their estate.

A high profile exec from the mobile industry has joined network integration specialist Telindus as Client Director of Mobile.

Mike Bowerman, who has 30 years in the mobile industry under his belt, brings proven experience in successfully launching challenger offerings in the mobile sector, including the launch of the first mobile lifestyle brand, Orange.

Kcom has achieved the Master Managed Services Certification from Cisco.

"Kcom is one of the first UK Cisco Channel Partners to be awarded this certification. We are delighted with this achievement as it reflects our dedication to delivering effective managed communication services," commented Paul Renucci, Group Executive Director of Kcom.